Are you our missing ingredient?

The Zonal group are one of the UK’s largest technology providers to the hospitality industry.

Our products are used by over 11,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, JD Wetherspoons and All Bar One.

If you’ve booked a table or hotel room, ordered and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product.

We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff.

We offer remote working within the UK. We also reward our staff well with very competitive salaries, generous holiday allocation and well-structured career development plans.

What you’ll do

The makeup of our systems is changing rapidly, we need you to play a key part in helping us drive this forward. We are moving towards a modern DevOps landscape with technologies like Docker, IaC and microservices.

Initially we are working with our own hosted data centre infrastructure technology however you will play a key role in our drive towards a future hybrid public-cloud position.

As a Site Reliability Engineer, you will combine your software and systems engineering expertise in platforms, system design, integration, deployment and ongoing maintenance to help build and run our industry leading SaaS solution.

We want you to help us build a new key Site Reliability Engineering (SRE) function within Zonal, implementing best practice monitoring, processes and tooling focussed on uptime, performance, and reduction of toil.

Responsibilities will involve: –

Build strong, collaborative relationships acting as the glue between in-house customer facing support and delivery teams, product management, and platform engineering (R&D) teams

• Create frameworks to continually improve:
  • Observability through logging, monitoring, and alerting
  • Capacity analytics and demand management
  • Dashboards, internal and external status pages
  • CI / CD pipelines, release processes
  • Automation of manual processes, tooling and IaC including security checks and break-glass procedures
  • Ownership of some cross-cutting implementation like logs / metrics infrastructure
  • Team processes, driving technical debt down
  • Triage, response, and recovery times
  • Disaster Recovery models and planning

Reduce toil (work that is largely manual, repetitive, automatable, tactical, devoid of enduring value, and that scales linearly as our services grow), maximising engineering capacity

• Bring expertise and a streetwise perspective to problem solving, reduction of complexity and reliability patterns
• Participate in On-Call cover and Incident Response
• Play a key role in change management and delivery pipeline into production ensuring safety, predictability, repeatability, and auditability of all build and deploy processes
• Proactively manage delivery of key SLOs covering Detection / early warning and self-healing
• Own all monitoring and alerting applications, services and infrastructure
• Act as key stakeholders in the technical debt reduction of our Products by contributing towards the Tech Debt backlogs for our R&D teams

Who you are

You will have a background in deploying, managing, and operating mission critical distributed SaaS systems having spent at least some of your career as a member of a fast-paced product engineering, web operations and/or platform delivery team.

Ideally you will have a demonstrable track record of operating systems in hybrid datacentre/cloud infrastructures.

When things go wrong – and they will – we want to know about the problem before our users, so will need your deep understanding of modern monitoring and toolsets for identification, investigation, and remediation.

We need you to be a self-starter with a passion for technology and problem solving, with excellent analytical skills who thrives in a fast-paced autonomous environment.

• Comfortable with core infrastructure services like messaging, DNS and public internet-facing layer 7 application delivery and load balancing, API gateways and encryption
• Solid experience in scripting, tooling, automation, and Infrastructure as Code (IaC) frameworks
• In-depth knowledge and experience of monitoring and logging platforms, Zabbix and GrayLog a bonus
• Excellent understanding of traditional ops areas in Windows/Linux stacks, networking
• Familiarity with container ecosystems including technologies such as Kubernetes, Docker.
• Quick to spot opportunities and new capabilities in technologies.
• Familiar with relational and NOSQL database technologies
• Comfortable in complex provisioning and deployment scenarios, modern CI/CD pipelines

We are going on an exciting journey and we need more like-minded travellers to help us get there!

If this sounds like you then we would love to hear from you!

The Zonal group are one of the UK’s largest technology providers to the hospitality industry.Our products are used by over 16,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, JD Wetherspoons and All Bar One.

We provide our customers with the solutions they need to make their business a success. These solutions include mobile apps for ordering and web apps for engaging with consumers either through loyalty or reservations. By linking these solutions to Zonal’s EPoS (till) system, we help hospitality brands to understand their customers’ behaviour and preferences, enabling them to excel in an increasingly competitive market.

If you have booked a table or hotel room, ordered, and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product.

We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Marketing Technologies Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff.

What you’ll do

You will be working in the iOrder team, who look after the engine that drives the integrations, apps, and websites used to order & pay at tables by many hospitality venues across the UK. You will help to modernise the hospitality industry by working on the latest features and improvements for these applications. You will feel a sense of pride when you see the work you do having a direct positive impact in this industry.

Your day will be split between preparing tests for upcoming development, peer reviews, work estimation, execution, and involvement in continuous improvement.

Working within an agile delivery team, you will participate in all aspects of delivering software projects. You will participate in the product design, technical design, development, and maintenance of our environments. You will ensure quality by driving test automation and exploration, performing reviews, and influencing behaviour-driven design.

Responsibilities will involve:-

• Generating functional, system and regression test cases and procedures within agreed timescales
• Test execution at integration and system test levels
• Adding acceptance tests to our existing Test Automation framework
• Attending review meetings at different stages during the development process with the aim of influencing stakeholders, reporting and facilitating overall system quality
• Partake in review sessions including code reviews and three amigos
• Creating and maintaining test data and environment permutations
• Effectively logging, monitoring and retesting all defects found during testing
• Escalating any issues likely to affect the project scope or timescales
• Having a positive impact on the quality of our products
• Build up our test coverage as our CI/CD pipeline scales to support our ever-growing product integrations
• Help ensure your vertical’s releases adhere to deadlines while not compromising on quality.

Who you are

You will enjoy a fast-paced development environment where the next test execution phase is only around the corner. You will care about continuous improvement and modernising our test approaches. Automation is important to you and you will want to ensure quality through the best tools and coverage. You will have experience in software testing and are able to switch from preparation, design, manual, exploratory, and automated testing on any given day.

• Test experience on both Web and Mobile platforms
• Experience of adding tests to automated test suites, and maintaining these tests
• Database proficiency (SQL Server) or other RDBS
• Agile (SDLC) experience
• Experience using MsTest, Nunit or similar test framework
• Confident in your ability to suggest and drive improvements within our QA processes.
• Understand and respond to customer needs (internal and external) and exceed expectations where possible. You are willing to go the extra mile to get the job done.
• Work co-operatively with others to achieve a common goal, suggesting better solutions diplomatically to achieve it.
• You are confident in your ability as a Tester and can work independently without continuous instruction
• Excellent problem-solving skills to analyse information appropriately and find best solutions taking a balanced view to reach logical conclusions and make relevant decisions
• Organisational skills to establish efficient and appropriate plans for self and others and adapt quickly and effectively to unexpected changes whilst still ensuring objectives are met
• Flexible/agile in test efforts across multiple work streams whilst reporting efficiently
• Ability to be commercially and organisationally focused on the overall business and issues facing company
• Knowledge of Microsoft operating systems
• ISEB/ISTQB Foundation Certificate

You will have an interest in and may be able to demonstrate experience in:

• Experience with a programming language, preferably C#
• Automation experience with Selenium or equivalent tool
• BDD and TDD
• Automation experience with Specflow
• Performance / Load testing

What we value

Passion, Teamwork, Innovation and Professionalism are the values we believe make us the company we are. We’re looking for someone who understands great culture and will help us shape it as it evolves.

The Zonal group are one of the UK’s largest technology providers to the hospitality industry.
Our products are used by over 11,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, JD Wetherspoons and All Bar One.

We provide our customers with the solutions they need to make their business a success.
These solutions include mobile apps for ordering and web apps for engaging with consumers either through loyalty or reservations. By linking these solutions to Zonal’s EPoS (till) system, we help hospitality brands to understand their customers’ behaviour and preferences, enabling them to excel in an increasingly competitive market.

If you have booked a table or hotel room, ordered, and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product.

We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Marketing Technologies Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff.

What you’ll do

You will be working in the iOrder team, who look after the engine that drives the integrations, apps, and websites used to order & pay at tables by many hospitality venues across the UK. You will help to modernise the hospitality industry by working on the latest features and improvements for these applications. You will feel a sense of pride when you see the work you do having a direct positive impact in this industry.

Your day will be split between preparing tests for upcoming development, peer reviews, work estimation, execution, and involvement in continuous improvement.

Working within an agile delivery team, you will participate in all aspects of delivering software projects. You will participate in the product design, technical design, development, and maintenance of our environments. You will ensure quality by driving test automation and exploration, performing reviews, and influencing behaviour-driven design.

Responsibilities will involve:-

• Generating functional, system and regression test cases and procedures within agreed timescales
• Test execution at integration and system test levels
• Adding acceptance tests to our existing Test Automation framework
• Attending review meetings at different stages during the development process with the aim of influencing stakeholders, reporting and facilitating overall system quality
• Partake in review sessions including code reviews and three amigos
• Creating and maintaining test data and environment permutations
• Effectively logging, monitoring and retesting all defects found during testing
• Escalating any issues likely to affect the project scope or timescales
• Having a positive impact on the quality of our products
• Build up our test coverage as our CI/CD pipeline scales to support our ever-growing product integrations
• Help ensure your vertical’s releases adhere to deadlines while not compromising on quality.

Who you are

You will enjoy a fast-paced development environment where the next test execution phase is only around the corner. You will care about continuous improvement and modernising our test approaches. Automation is important to you and you will want to ensure quality through the best tools and coverage. You will have extensive experience in software testing and are able to switch from preparation, design, manual, exploratory, and automated testing on any given day.

• Extensive test experience on both Web and Mobile platforms
• Experience of creating automated test suites, adding tests and maintaining these tests
• Database proficiency (SQL Server) or other RDBS
• Agile (SDLC) experience
• Experience using MsTest, Nunit or similar test framework
• Suggesting and driving improvements within our QA processes.
• Understand and respond to customer needs (internal and external) and exceed expectations where possible. You are willing to go the extra mile to get the job done.
• Work co-operatively with others to achieve a common goal, suggesting better solutions diplomatically to achieve it.
• You are confident in your ability as a Senior Tester and can work independently without continuous instruction
• Excellent problem-solving skills to analyse information appropriately and find best solutions taking a balanced view to reach logical conclusions and make relevant decisions
• Organisational skills to establish efficient and appropriate plans for self and others and adapt quickly and effectively to unexpected changes whilst still ensuring objectives are met
• Flexible/agile in test efforts across multiple work streams whilst reporting efficiently
• Ability to be commercially and organisationally focused on the overall business and issues facing company
• Knowledge of Microsoft operating systems
• ISEB/ISTQB Foundation Certificate

You will have an interest in and may be able to demonstrate experience in:

• Strong experience with a programming language, preferably C#
• Automation experience with Selenium or equivalent tool
• BDD and TDD
• Automation experience with Specflow
• Performance / Load testing

What we value

Passion, Teamwork, Innovation and Professionalism are the values we believe make us the company we are. We’re looking for someone who understands great culture and will help us shape it as it evolves.

The Zonal group are one of the UK’s largest technology providers to the hospitality industry.Our products are used by over 11,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, JD Wetherspoons and All Bar One.

We provide our customers with the solutions they need to make their business a success. These solutions include mobile apps for ordering and web apps for engaging with consumers either through loyalty or reservations. By linking these solutions to Zonal’s EPoS (till) system, we help hospitality brands to understand their customers’ behaviour and preferences, enabling them to excel in an increasingly competitive market.

If you have booked a table or hotel room, ordered, and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product.

We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Marketing Technologies Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff.

What you’ll do

You will be working within the client server team, who look after Zonal’s enterprise software, testing on projects ranging from our main EPoS Solution, Mobile Applications to our Chip & PIN integrated payment system. You will help to modernise the hospitality industry by working on the latest features and improvements for these applications. You will feel a sense of pride when you see the work you do having a direct positive impact in this industry.

Your day will be split between preparing tests for upcoming development, peer reviews, work estimation, execution, and involvement in continuous improvement.

Working within an agile delivery team, you will participate in all aspects of delivering software projects. You will participate in the product design, technical design, development, and maintenance of our environments. You will ensure quality by driving test automation and exploration, performing reviews, and influencing behaviour-driven design.

Responsibilities will involve:-

• Generating functional, system and regression test cases and procedures within agreed timescales
• Test execution at integration and system test levels
• Adding acceptance tests to our existing Test Automation framework
• Attending review meetings at different stages during the development process with the aim of influencing stakeholders, reporting and facilitating overall system quality
• Partake in review sessions including code reviews and three amigos
• Creating and maintaining test data and environment permutations
• Effectively logging, monitoring and retesting all defects found during testing
• Escalating any issues likely to affect the project scope or timescales
• Having a positive impact on the quality of our products
• Build up our test coverage as our CI/CD pipeline scales to support our ever-growing product integrations
• Help ensure your vertical’s releases adhere to deadlines while not compromising on quality.

Who you are

You will enjoy a fast-paced development environment where the next test execution phase is only around the corner. You will care about continuous improvement and modernising our test approaches. You will have experience in software testing and are able to switch from preparation, design, manual, exploratory, and automated testing on any given day.

• Experience of adding tests to automated test suites, and maintaining these tests
• Database proficiency (SQL Server) or other RDBS
• Agile (SDLC) experience
• Experience using MsTest, Nunit or similar test framework
• Confident in your ability to suggest and drive improvements within our QA processes.
• Understand and respond to customer needs (internal and external) and exceed expectations where possible. You are willing to go the extra mile to get the job done.
• Work co-operatively with others to achieve a common goal, suggesting better solutions diplomatically to achieve it.
• You are confident in your ability as a Tester and can work independently without continuous instruction
• Excellent problem-solving skills to analyse information appropriately and find best solutions taking a balanced view to reach logical conclusions and make relevant decisions
• Organisational skills to establish efficient and appropriate plans for self and others and adapt quickly and effectively to unexpected changes whilst still ensuring objectives are met
• Flexible/agile in test efforts across multiple work streams whilst reporting efficiently
• Ability to be commercially and organisationally focused on the overall business and issues facing company
• Knowledge of Microsoft operating systems
• ISEB/ISTQB Foundation Certificate

What we value

Passion, Teamwork, Innovation and Professionalism are the values we believe make us the company we are. We’re looking for someone who understands great culture and will help us shape it as it evolves.

Are you our missing ingredient?

The Zonal group are one of the UK’s largest technology providers to the hospitality industry.

Our products are used by over 11,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, JD Wetherspoons and All Bar One.

If you’ve booked a table or hotel room, ordered and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product.

We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff.

We offer remote working within the UK. We also reward our staff well with very competitive salaries, generous holiday allocation and well-structured career development plans.

What you’ll do

The Product Delivery Manager will be responsible for heading up our online bookings and reservations team.

Our suite of products helps our customers manage their venue operations more efficiently. Effective booking and reservation through management allows our customers to gain greater control not only over where to seat people, but also ensuring staffing and stock procurement forecasting is accurate.

You and your team will operate with a large degree of autonomy, with choices about process and technology stack. You will be responsible for ensuring your team remain aligned with the overall strategy and process striking the right balance between consistency and flexibility.

You will be responsible for enabling the commercial success of your product or products, which includes both the operations of the product (uptime, performance, and user experience) and the successful delivery of the product roadmap (features).

It will be your responsibility to monitor and report on the production usage of your product/products; ensuring pro-active steps are taken to stay one step ahead of customer demand, where customers may be internal or external.

You will keep a strategic view of the demands on, and limitations to, the products and use this to constantly improve the operations of the product.

• Through your team(s) continually deliver products, or projects, using the appropriate agile project management methodology
• It will be your role to make sure the team is performing to its optimum capability while maintaining good practice and achieving a high level of quality and low team turnover.
• Lead the collaborative, dynamic planning process – prioritising the work that needs to be done against the capacity and capability of the team.
• You will enable and foster a culture of innovation and professionalism within the team where there is clear ownership and accountability, and where individuals take pride in their deliverables and creating a positive customer impact.
• As a Line Manager you will recruit, develop, coach, motivate and performance manage those in your team.
• We would like you to actively participate in the Product Delivery community, sharing and re-applying skills and knowledge and bringing in best practice.
• You’ll work with the Product Function to help define the roadmap for any given product ensuring that delivery timescales are achievable, realistic and commercially viable.
• Ensure your team are able to provide the necessary support, in and out of hours, to our customers. Drive improvements in this support.
• You will be expected build a technology function where teams and products are loosely coupled but tightly aligned: We don’t want tight dependencies between products as that makes delivery more complicated, but we do need all products improving the overall solution and heading in the same direction
• Given your expertise we will ask you to ensure a balance between consistency and flexibility: teams need freedom when it comes to process and technology choices, but when appropriate it has to be consistent between teams.

Who you are

You will have a background working in a software Product Delivery environment, most likely you will have spent some of career as a contributing member of a delivery team.

We want you and your leadership skills on-board, you’ll be the go to person to help get things done.

It goes without saying you’ll have an understanding of agile principles and techniques.

• As a natural, confident and clear communicator you will have experience liaising with technical and non-technical teams and across organisational boundaries.
• You’ll be experienced in communicating with support staff, delivery team members and C-Level executives and know how to tailor your communications to the audience.
• You will be motivated by getting things done, and getting them done in the right way, first time; you are laser focussed on achieving the best outcome.
• As a valued Manager within the business, we would like to be aware of the business and commercial pressures relevant to your teams, your dynamic leadership skills will pragmatically balance delivery against the pressure – you realise that we don’t always operate in a perfect world and it will be necessary for you to make difficult decisions from time to time.
• You will have experience of rapid business changes and be able to keep your team motivated, energised and on track through these periods.
• Using your communication skills you will keep key stakeholders aware of progress against plans and help mitigate risks. You will understand that the identification of risks and issues is not enough – when escalating you will provide recommendations and solutions.
• Being accountable for delivery of multiple projects and those factors which make delivery successful or unsuccessful, you will use this knowledge to ensure positive outcome and build a track record of delivering software releases on time and within budget
• Ability to work closely with other key functions which may include Product Management, Infrastructure teams, DevOps team to enable delivery.

We are going on an exciting journey and we need more like-minded travellers to help us get there!

If this sounds like you then we would love to hear from you!

Support Technician

Are you our missing ingredient?

The Zonal group are one of the UK’s largest technology providers to the hospitality industry.

Our products are used by over 11,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, JD Wetherspoons and All Bar One.

If you’ve booked a table or hotel room, ordered and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product.

We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff.

The makeup of our systems is changing rapidly and we’d like you to play a key part in helping us drive this forward. We’re moving towards a modern DevOps landscape with technologies like Docker, IaC and microservices.

Initially we are working with our own hosted data centre infrastructure technology however you’ll play a key role in our drive towards a future hybrid public-cloud position.

We offer remote working within the UK. We also reward our staff well with very competitive salaries, generous holiday allocation and well-structured career development plans.

What you’ll do

This role sits within the Zonal Managed Services team and is part of the wider Zonal Technical Services business unit.

Our suite of SaaS, distributed systems and product integrations help our customers run their critical business operations and provide their customers in turn with industry leading hospitality technology products.

You’ll play a key role in the formation of a new area within Zonal: Our Production Operations (ProdOps) team aims to drive operational excellence and customer focus into the operation of our SaaS hosted application suite.

As a Support Technician, you’ll bring your experience in providing level 4 support in distributed and centralised systems, integrations, and deployments to the Production Ops team underpinning our industry leading SaaS solution.

You will triage and take ownership of incidents and requests from level 3 Helpcentre support, working closely with teammates in SRE, Development and Platform Delivery to provide a responsive, stateful incident workflow, identifying opportunities to knowledge-share, enhance documentation, improve tooling and reduce toil.

Role Responsibilities

You and your team will:

• Build strong, collaborative relationships acting as the glue between in-house customer facing support and delivery teams, and platform engineering (R&D) teams
• Own, run and continually improve:
  • Incident triage, response through to resolution
  • Logging, monitoring, and alerting services and infrastructure
  • Dashboards, internal and external status pages
  • Automation and tooling of manual processes
  • Team processes, driving technical debt down
  • Capacity analytics and demand management
  • Disaster Recovery models, planning and testing
• Reduce toil (work that is largely manual, repetitive, automatable, tactical, devoid of enduring value, and that scales linearly as our services grow), maximising engineering capacity
• Bring expertise and a streetwise perspective to problem solving, reduction of complexity to operations
• Participate in On-Call cover and Incident Response
• Proactively manage delivery of key SLOs covering Detection / early warning and self-healing
• Act as key stakeholders in the technical debt reduction of our Products

Who you are

You will have a background in deploying, managing, and operating mission critical SaaS and distributed systems having spent at least some of your career as a member of a fast-paced product engineering, web operations and/or platform delivery team.

Ideally you will have a demonstrable track record of operating systems in hybrid datacentre/cloud infrastructures.

• A self-starter with a passion for technology and problem solving, with excellent analytical skills who thrives in a fast-paced autonomous environment
• Solid experience in scripting, tooling, automation, and data access – with PowerShell, T-SQL and MySQL would be an advantage
• Excellent understanding of traditional ops in a virtualised Windows/Linux environment
• Knowledge and experience of monitoring frameworks such as Zabbix, data retrieval and event correlation from Graylog
• Quick to spot opportunities and new capabilities in technologies
• Familiar with docker and container ecosystems
• Comfortable in complex provisioning and deployment scenarios
• A strong collaborator, organised, with a safe pair of hands
• A team player who enjoys influencing change and representing the operational and customer impacts in Tech Debt prioritisation
• Comfortable interacting with mixed audiences of Support, Product Delivery, Engineering, and Incident Management
• Minimum 3+ years’ experience operating and supporting production software.

We are going on an exciting journey, and we need more like-minded travellers to help us get there!

If this sounds like you then we would love to hear from you!

Are you our missing ingredient?

The Zonal group are one of the UK’s largest technology providers to the hospitality industry.

Our products are used by over 11,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, JD Wetherspoons and All Bar One.

If you’ve booked a table or hotel room, ordered and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product.

We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff.

We offer remote working within the UK. We also reward our staff well with very competitive salaries, generous holiday allocation and well-structured career development plans.

What you’ll do

The makeup of our systems is changing rapidly, we need you to play a key part in helping us drive this forward. We are moving towards a modern DevOps landscape with technologies like Docker, IaC and microservices.

Initially we are working with our own hosted data centre infrastructure technology however you will play a key role in our drive towards a future hybrid public-cloud position.

You will combine your software and systems engineering expertise in tooling, configuration management, CI/CD pipelines and build operations to own multiple build platforms and environments behind our industry leading SaaS and distributed solutions.

You will work closely with engineering teams in Development and Platform Delivery (Networks, DBA, and Infrastructure) to deliver and continually improve build and release systems.

Responsibilities will involve

Building strong, collaborative relationships acting as the glue between in-house customer facing support and delivery teams, product management, and platform engineering (R&D) teams

• Play a key role in design, build and support of delivery pipelines into production and pre-production environments, ensuring consistency, predictability, repeatability, scalability, and auditability of all build and deploy processes.
• Create frameworks to develop and continually improve:
  • Tooling, automation and technologies behind build operations and environments
  • CI / CD pipelines, release processes and frameworks
  • Robust and flexible build and delivery techniques to compliment development activities
• Bring expertise and a streetwise perspective to problem solving and reduction of complexity.

Who you are

You will have a background in software development or build and release engineering having spent at least some of your career as a member of a fast-paced product engineering, deployment and/or platform delivery team.

A champion of ‘automate everything, document everything’.

Ideally you will have experience of deploying to hybrid datacentre/cloud infrastructures.

• Minimum 3+ years’ experience building, deploying, and maintaining production software.
• A self-starter with a passion for technology and problem solving, with excellent analytical skills who thrives in a fast-paced autonomous environment.
• You have in-depth knowledge and experience of automated build systems, CI/CD methodologies and technologies such as Azure Devops, Terraform and Octopus Deploy
• Solid experience in scripting, tooling, automation, and Infrastructure as Code (IaC) frameworks, within Azure environments a bonus
• Comfortable in both Windows and Linux administration, scripting in PowerShell and Bash, knowledge of relational and NOSQL databases a plus
• Quick to spot opportunities and new capabilities in technologies, continually improving processes and deployment models.

We are going on an exciting journey and we need more like-minded travellers to help us get there!

If this sounds like you then we would love to hear from you!

Are you our missing ingredient?

The Zonal group are one of the UK’s largest technology providers to the hospitality industry.

Our products are used by over 11,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, JD Wetherspoons and All Bar One.

If you’ve booked a table or hotel room, ordered and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product.

We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff.

We offer remote working within the UK. We also reward our staff well with very competitive salaries, generous holiday allocation and well-structured career development plans.

What you’ll do

Working in a hugely innovative area, the LiveRES team are building products revolutionising the hospitality industry.

LiveRES Tables is Zonal’s all-in-one online restaurant booking and table management system where, our customer can manage and centralise all their reservation bookings.

The powerful combination of an online booking solution plus a sophisticated table management system gives our customers complete visibility and control at all times.

You’ll be part of the dynamic team who help create visibility for our customer ranging from the diner experience to making it easy for our customers to manage wait lists and walk-ins.

From seeing who has just ordered starters to those who are ready to pay their bill, we offer our customer full control and flexibility to open up tables for rebooking at the earliest opportunity.

We’re looking for a dynamic Full Stack Developer who shares our passion for driving innovation and using technology to build better businesses.

Responsibilities will involve: –

As a member of a cross functionalteam,you will help and shape the software products within our Book and Serve area.You will be a fully hands on member of theScrumteamandwill participate in all aspects of delivering software projectsfrom design to maintenance.

Your key responsibilities will involve: - 

• Working with other team members to deliver feature and techstories committed to in sprints.
• Participating in product and technical designs to ensure the team delivers value in each increment.
• Performingcode reviewsto ensure all code follows agreed standards.
• Actively looking for and suggesting improvements in our processes

Who you are

• You havea goodC# experience (2+ years)
• You haveexperience working with JavaScript frameworks (preferably React)
• You haveexperience working with relational databases (preferablySQL Serverand/or MySQL)
• You are willing to work with otherprogramming languages when requiredto helpmaintain products.
• You are a teamplayer, willing to help the team at all levels when required to ensure goals are met
• You are proactiveand have a positive attitude.

Desirable Experience

• Experience withcaching using Redis, Memcached
• Experience of working with RabbitMQ

• Experienceof workingwith CI/CD pipelines
• Azure Dev Ops (TFS)or other platform for planning and tracking work
• Working in a Scrumteam

We are going on an exciting journey and we need more like-minded travellers to help us get there!

If this sounds like you then we would love to hear from you!

Test Engineer

Are you our missing ingredient?

The Zonal group are one of the UK’s largest technology providers to the hospitality industry.

Our products are used by over 11,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, JD Wetherspoons and All Bar One.

If you’ve booked a table or hotel room, ordered and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product.

We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff.

• We offer flexible & remote working within the UK.
• Generous holiday allocation + Ability to buy and sell holidays
• Employer contributed pension scheme
• We reward our staff well with competitive salaries
• We give back to staff with our company profit share scheme
• Well-structured career development plans.

What you’ll do

You will be working within the Kitchen IQ team as a Test Engineer where you will be responsible for helping to ensure that our product is delivered on spec and to a high quality.

We have big plans for the Kitchen IQ product and see it as “the brain” of the restaurant forthe future!

We will require your Tester expertise throughout all aspects of the technology stack. You will be involved in UI testing APO testing as well as writing Automation Scripts.

Your main duties will include:

• Working with other team members to delivery features on spec,
• Participate in product and technical designs to ensure that team delivers value in each increment
• Write, execute and maintain manual test scripts
• Writing and maintain automation Scripts to supplement our regression suite
• Write up retest scripts for any bugs found whilst testing
• Reviewing pull requests
• Part-take in Bug reviews
• Assist in release process
• Actively looking for and suggesting improvements in our processes

Who you are

• ISEB / ISTQB certified at foundation level
• 2 years’ experience in software testing
• Experience working in SCRUM environments
• Experience working with Team Foundation Server or similar
• Experience with the following technologies
• Querying with SQL
• C# Automation with Selenium Web Driver
• Experience testing RESTful API’s

Desirable Skills and Experience

• Comfortable with configuring Hardware on both Windows and Linux OS
• Experience building and maintaining Selenium Web Driver frameworks
• Mobile testing Android and iOS applications
• Any Non-Functional testing skills

We are going on an exciting journey and we need more like-minded travellers to help us get there!

If this sounds like you then we would love to hear from you!

Automation Test Engineer

Are you our missing ingredient?

The Zonal group are one of the UK’s largest technology providers to the hospitality industry.

Our products are used by over 11,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, JD Wetherspoons and All Bar One.

If you’ve booked a table or hotel room, ordered and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product.

We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff.

• We offer flexible & remote working within the UK.
• Generous holiday allocation + Ability to buy and sell holidays
• Employer contributed pension scheme
• We reward our staff well with competitive salaries
• We give back to staff with our company profit share scheme
• Well-structured career development plans.

What you’ll do

You will help and shape the automated testing of the software products and platform capabilities within our Acquire team. You will be the Test Automation domain specialist providing the team with the necessary skills and knowledgebase to help ensure that our automation tests and frameworks provide us with the best return of investment we can get.

Responsibilities will involve: –

• Adding tests to our existing Test Automation framework, working alongside fellow Test Engineers to ensure that just the right tests are automated.
• Evaluating tools and processes to help maintain and improve the automation tests and our frameworks to ensure time spent doing manual regression is kept a minimum.
• Creating and maintaining test data across various environmental permutations.
• Help and mentor fellow Test Engineers within the Automation domain.
• Working alongside our Technical Services team to create and maintain Automation Environments.

Who you are

• You have strong C# knowledge
• Experience with implementing automation frameworks from scratch
• Experience with integrating automation with CI/CD pipelines
• Azure Dev Ops (TFS)
• Cross Browser & Mobile device automation
• Git Version Control
• You have 2 + years’ experience working with and testing web API’s using tools such as Swagger and Postman
• You have experience in performing peer reviews and coaching team members in following best practices.
• You have experience in creating test cases with Selenium WebDriver based frameworks.
• You have an excellent understanding of SDLC’s and where Test Automation can be of most benefit to both the team and the overall product quality.
• You actively engage in the Test Automation community collating new ideas, tools, and processes to ensure that the status quo is always challenged.
• Willingness to help the team with testing at all levels when required to ensure team goals and objectives are met.

We are going on an exciting journey and we need more like-minded travellers to help us get there!

If this sounds like you then we would love to hear from you!

Senior Automation Test Engineer

Are you our missing ingredient?

The Zonal group are one of the UK’s largest technology providers to the hospitality industry.

Our products are used by over 11,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, JD Wetherspoons and All Bar One.

If you’ve booked a table or hotel room, ordered and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product.

We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff.

• We offer flexible & remote working within the UK.
• Generous holiday allocation + Ability to buy and sell holidays
• Employer contributed pension scheme
• We reward our staff well with competitive salaries
• We give back to staff with our company profit share scheme
• Well-structured career development plans.

What you’ll do

You will help and shape the automated testing of the software products and platform capabilities within our Acquire team. You will be the Senior Test Automation domain specialist providing the team with the necessary skills and knowledgebase to help ensure that our automation tests and frameworks provide us with the best return of investment we can get.

Responsibilities will involve: –

• Adding tests to our existing Test Automation framework, working alongside fellow Test Engineers to ensure that just the right tests are automated.
• Evaluating tools and processes to help maintain and improve the automation tests and our frameworks to ensure time spent doing manual regression is kept a minimum.
• Creating and maintaining test data across various environmental permutations.
• Help and mentor fellow Test Engineers within the Automation domain.
• Working alongside our Technical Services team to create and maintain Automation Environments.

Who you are

• You have strong C# knowledge
• Experience with implementing automation frameworks from scratch
• Experience with integrating automation with CI/CD pipelines
• Azure Dev Ops (TFS)
• Cross Browser & Mobile device automation
• Git Version Control
• You have 5 + years’ experience working with and testing web API’s using tools such as Swagger and Postman
• You take the lead on suggesting and implementing improvements to current test automation processes
• You have experience in performing peer reviews and coaching team members in following best practices.
• You have experience in creating test cases with Selenium WebDriver based frameworks.
• You have an excellent understanding of SDLC’s and where Test Automation can be of most benefit to both the team and the overall product quality.
• You actively engage in the Test Automation community collating new ideas, tools, and processes to ensure that the status quo is always challenged.
• Willingness to help the team with testing at all levels when required to ensure team goals and objectives are met.

We are going on an exciting journey and we need more like-minded travellers to help us get there!

If this sounds like you then we would love to hear from you!

Are you our missing ingredient?

The Zonal group are one of the UK’s largest technology providers to the hospitality industry.

Our products are used by over 11,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, JD Wetherspoons and All Bar One.

If you’ve booked a table or hotel room, ordered and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product.

We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff.

• We offer flexible & remote working within the UK.
• Generous holiday allocation + Ability to buy and sell holidays
• Employer contributed pension scheme
• We reward our staff well with competitive salaries
• We give back to staff with our company profit share scheme
• Well-structured career development plans.

What you’ll do

Our Test Engineers help and shape the automated testing of the software products and platform capabilities within our Book and Serve area.

You will be the Test Automation domain specialist within the Bookings and Reservations squad providing the team with the necessary skills and knowledgebase to help ensure that our automation tests and frameworks provide us with the best return of investment we can get.

Responsibilities will involve: –

• Adding tests to our existing Test Automation framework, working alongside fellow Test Engineers to ensure that just the right tests are automated.
• Evaluating tools and processes to help maintain and improve the automation tests and our frameworks to ensure time spent doing manual regression is kept a minimum.
• Creating and maintaining test data across various environmental permutations.
• Help and mentor fellow Test Engineers within the Automation domain.
• Working alongside our Technical Services team to create and maintain Automation Environments.

Who you are

• You have experience of working with and testing web API’s using tools such like Swagger and Postman.
• You have experience in creating test cases with Selenium WebDriver based frameworks.
• You have basic C# knowledge.
• You have an excellent understanding of SDLC’s and where Test Automation can be of most benefit to both the team and the overall product quality.
• You actively engage in the Test Automation community collating new ideas, tools, and processes to ensure that the status quo is always challenged.
• Willingness to help the team with testing at all levels when required to ensure team goals and objectives are met.

Desirable Experience

• Experience with implementing automation frameworks from scratch
• Experience with integrating automation with CI/CD pipelines
• Azure Dev Ops (TFS)
• Cross Browser & Mobile device automation
• Git Version Control

We are going on an exciting journey and we need more like-minded travellers to help us get there!

If this sounds like you then we would love to hear from you!