What you’ll do

Responsibilities will involve:

Roadmap and prioritisation

• Turning the long-term product vision into prioritised initiatives and a short to mid-term roadmap.
• Creating feature lists in Aha and mapping them to product, product line and group-wide objectives.
• Balancing strategic features (including non-functional requirements), customer requests and technical work.
• Reviewing Ideas Portal submissions against short to medium term strategic roadmaps.
• Identifying where AI capability could add genuine value to your product and assessing those opportunities alongside other roadmap candidates.
• Planning the content and target dates of releases.

Requirements and delivery

• Liaising with Delivery with regard to the inclusion of technical debt and other quality-related development.
• Understanding the AI-assisted development practices Delivery uses, and factoring their impact on scope, estimates and release planning.
• Managing the feed of features and requirements into TFS.
• Documenting feature descriptions, requirements and acceptance criteria where appropriate, making appropriate use of AI tools to improve speed and quality of output.
• Working closely with the Delivery team and, where appropriate, the Business Analyst to make sure requirements are documented and understood.

Communication and documentation

• Reporting on the progress of product development against strategic objectives.
• Providing product-specific feedback to your Product Manager to shape future strategic direction.
• Producing product and release documentation for marketing, training and technical purposes.
• Providing status and planning communication to internal stakeholders.

Cross-team and commercial

• Taking part in pre- and immediate post-sale activities where product change is required.
• Managing the New Product Introduction (NPI) process for new products and new features within the scope of your field.
• Building strong relationships with key departments, especially Delivery, Account Management, Project Services, Sales and Help Centre.

Who you are

Experience and capability

• 3-5 years’ experience of product ownership, product management or business analysis experience.
• Able to balance customer, product strategy and technical priorities.
• A technical brain with sound commercial understanding.
• A flair for product management, covering usability, design, functionality and technical excellence from concept through to enhancement.
• Excellent people skills, able to influence stakeholders at every level, including board level.
• Strong planning and organisational skills.
• Genuine enthusiasm for new and disruptive technologies, and fluency with AI tools as part of everyday working practice, with the judgement to know where they help and where they don’t.

How you work

• A problem solver who can always find a way to get something done.
• An eye for detail, but an eye on the wider picture.
• Comfortable negotiating through conflict.
• A team player, able to work cooperatively with others towards a common goal.
• Self-motivated and driven.

• Experience within the hospitality industry.
• Experience of adopting AI tools within a product or delivery team, including selecting tools, embedding them in ways of working and demonstrating the benefit.
• Exposure to AI-assisted development. Understanding the approach is enough, as hands-on coding isn’t required.
• Experience of taking AI-enabled features from concept through to release.

Additional information