Senior Software Test Engineer

The Zonal group are one of the UK’s largest technology providers to the hospitality industry.
Our products are used by over 11,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, JD Wetherspoons and All Bar One.

We provide our customers with the solutions they need to make their business a success.
These solutions include mobile apps for ordering and web apps for engaging with consumers either through loyalty or reservations. By linking these solutions to Zonal’s EPoS (till) system, we help hospitality brands to understand their customers’ behaviour and preferences, enabling them to excel in an increasingly competitive market.

If you have booked a table or hotel room, ordered, and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product.

We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Marketing Technologies Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff.

What you’ll do

You will be working in the iOrder team, who look after the engine that drives the integrations, apps, and websites used to order & pay at tables by many hospitality venues across the UK. You will help to modernise the hospitality industry by working on the latest features and improvements for these applications. You will feel a sense of pride when you see the work you do having a direct positive impact in this industry.

Your day will be split between preparing tests for upcoming development, peer reviews, work estimation, execution, and involvement in continuous improvement.

Working within an agile delivery team, you will participate in all aspects of delivering software projects. You will participate in the product design, technical design, development, and maintenance of our environments. You will ensure quality by driving test automation and exploration, performing reviews, and influencing behaviour-driven design.

Responsibilities will involve:-

  • Generating functional, system and regression test cases and procedures within agreed timescales
  • Test execution at integration and system test levels
  • Adding acceptance tests to our existing Test Automation framework
  • Attending review meetings at different stages during the development process with the aim of influencing stakeholders, reporting and facilitating overall system quality
  • Partake in review sessions including code reviews and three amigos
  • Creating and maintaining test data and environment permutations
  • Effectively logging, monitoring and retesting all defects found during testing
  • Escalating any issues likely to affect the project scope or timescales
  • Having a positive impact on the quality of our products
  • Build up our test coverage as our CI/CD pipeline scales to support our ever-growing product integrations
  • Help ensure your vertical’s releases adhere to deadlines while not compromising on quality.

Who you are

You will enjoy a fast-paced development environment where the next test execution phase is only around the corner. You will care about continuous improvement and modernising our test approaches. Automation is important to you and you will want to ensure quality through the best tools and coverage. You will have extensive experience in software testing and are able to switch from preparation, design, manual, exploratory, and automated testing on any given day.

  • Extensive test experience on both Web and Mobile platforms
  • Experience of creating automated test suites, adding tests and maintaining these tests
  • Database proficiency (SQL Server) or other RDBS
  • Agile (SDLC) experience
  • Experience using MsTest, Nunit or similar test framework
  • Suggesting and driving improvements within our QA processes.
  • Understand and respond to customer needs (internal and external) and exceed expectations where possible. You are willing to go the extra mile to get the job done.
  • Work co-operatively with others to achieve a common goal, suggesting better solutions diplomatically to achieve it.
  • You are confident in your ability as a Senior Tester and can work independently without continuous instruction
  • Excellent problem-solving skills to analyse information appropriately and find best solutions taking a balanced view to reach logical conclusions and make relevant decisions
  • Organisational skills to establish efficient and appropriate plans for self and others and adapt quickly and effectively to unexpected changes whilst still ensuring objectives are met
  • Flexible/agile in test efforts across multiple work streams whilst reporting efficiently
  • Ability to be commercially and organisationally focused on the overall business and issues facing company
  • Knowledge of Microsoft operating systems
  • ISEB/ISTQB Foundation Certificate

You will have an interest in and may be able to demonstrate experience in:

  • Strong experience with a programming language, preferably C#
  • Automation experience with Selenium or equivalent tool
  • BDD and TDD
  • Automation experience with Specflow
  • Performance / Load testing

What we value

Passion, Teamwork, Innovation and Professionalism are the values we believe make us the company we are. We’re looking for someone who understands great culture and will help us shape it as it evolves.

Business Analyst/Product Owner

Product Owner / Business Analyst

The Zonal group are one of the UK’s largest technology providers to the hospitality industry.

Our products are used by over 11,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, JD Wetherspoons and All Bar One.

We provide our customers with the solutions they need to make their business a success.

These solutions include mobile apps for ordering and web apps for engaging with consumers either through loyalty or reservations. By linking these solutions to Zonal’s EPoS (till) system, we help hospitality brands to understand their customers’ behaviour and preferences, enabling them to excel in an increasingly competitive market.

We’re looking for a dynamic Product Owner who shares our passion for driving innovation and using technology to build better businesses. We’re going on an exciting journey, and we need more like-minded travellers to help us get there!

What you’ll do

Working within a team of cross functional software engineers the Product Owner will be responsible for ensuring their Product is developed in line with the roadmap and strategy meeting customer needs and supporting our development teams.

Taking business and customer needs into consideration the Product owner will create user stories and work items for the team to implement, working closely with business stakeholders and partners the Product Owner will tailor requirements and specification to meet the need of the target audience.

The Product Owner will be able to analyse systems to help tease out the detail required for the changes that need implemented.

Main Duties & Responsibilities

  • Contribute to, and implement the product strategy and related commercial business cases.
  • Following Lean and Agile principles, the Product Owner will work closely with all aspects of the business to understand the requirements of the software to solve problems
  • Evaluate client requests, end user insights, industry drivers, and competitor capabilities to identify enhancements
  • Write features/ user stories to implement the product strategy, enhancements and customer requests
  • Drive the process of analysis and estimation within the Software Delivery team to provide a plan
  • Evaluate regulatory changes to determine how they should be accommodated
  • Manage product roadmap priorities to ensure development work is prioritised
  • Collaborate with Sales and industry consultants on sales initiatives
  • Collaborate with Marketing to effectively communicate value of product and overall solution
  • Working effectively with senior leaders and functional teams to ensure success of their Product.

Who you are

  • You will have excellent analysis and problem solving skills in order to understand the ecosystem and how each system is integrated to inform the user stories and provide detail that is required. You may have started as a systems analyst, or a business analyst with technical understanding, though no development experience is needed.
  • You may have had hospitality experience and using Software similar to that of Zonal’s.
  • You may have owned a Product before and been able to feed into roadmaps assessing relative priority.
  • You will have worked in an environment with Software as a Service products.
  • You will have excellent project management skills with the ability to operate independently within prescribed guidelines
  • A “can do / will do” attitude focused on timely results
  • Excellent people skills with peers, seniors, subordinates and customers and comfortable negotiating through conflict
  • Ability to multi-task, balancing the customer, product strategy and technical priorities required to deliver competitive product
  • Hands on approach to the role with the ability to contribute to team projects whilst taking personal responsibility for their success
  • The successful candidate will possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. They must enjoy understanding systems and how they work so that they can help deliver change to the necessary components
  • Planning and organisational skills; able to establish efficient and appropriate plans for self and others and adapt quickly and effectively to unexpected changes whilst still ensuring objectives are met.
  • Customer service; understands and responds to customer needs (internal and external) and exceeds expectations where possible.
  • Communication and team working; works co-operatively with others to achieve a common goal and communicates information in a clear, concise and accurate manner.
  • Problem solving and decision making; analyses information appropriately to find best solutions and takes a balanced view to reach logical conclusions and make relevant decisions.
  • Commercial and organisational focus; demonstrates understanding of overall business and commercial issues facing company.
  • Commitment to results; is committed to obtaining results through taking responsibility, demonstrating a positive attitude and ensuring quality is built into work.

What we value

Passion, Teamwork, Innovation and Professionalism are the values we believe make us the company we are. We’re looking for someone who understands great culture and will help us shape it as it evolves.

About Zonal

If you’ve booked a table or hotel room, ordered and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product.

We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Marketing Technologies Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff.