Job Title Onboarding & Technical Support
High Level Software is a cloud-based PMS and hotel software business. We are the hotel division of Zonal Data Retail Systems, the largest hospitality technology company in the UK.
We are a fast-growing SaaS business with both independent and national chain sales channels. HLS integrates with the Zonal product suite, allowing us to offer a ‘one-stop-shop’ service to our customers.
Significant investment in our solution is opening new opportunities for exponential growth.
It’s an exciting time to be joining HLS as we integrate further with our colleagues in Zonal, to deliver the best possible solutions and service – and pursue new opportunities both in the UK and internationally.
What You’ll Do
- Work as part of the support and on-boarding team to schedule and execute the on-boarding process for hotels migrating to the HLS cloud-based property management system.
- Liaise with internal departments to co-ordinate each step of the ‘go-live’ process.
- Communicate with the client to gather and agree requirements and keep them up to date and engaged in the process.
Who you are
What we value
Passion, Teamwork, Innovation, Professionalism, Accountability and Customer Obsessed are the values we believe make us the company we are. We’re looking for someone who understands great culture and will help us shape it as it evolves.