Overall Purpose of the Job Ensuring the administration, monitoring, performance and availability of our mission critical datacentre and customer on premise database services. The Technical Services Department consists of Managed Services, Field Service Engineering, Repair Centre, Warehouse and Production, Technical Support and Technical Consultancy reporting to the Director of Technical Services and ultimately to the Operations Director. Support is provided based upon the SLAs in place with the customers. These are monitored on a daily basis and reported back to the customer at regular intervals.
Administration, monitoring and troubleshooting
of datacentre and customer on-premise database systems
Managing performance, availability, and
disaster recovery of database systems
Minimum of 3 years’ experience in installation, management, and production support of MS SQL in a mission critical environment
on scripting and automation skills
experience in backup strategies, maintenance frameworks, performance tuning, proactive
monitoring, and remediation
troubleshooting skills and attention to detail
Some or all the
creation and scripting with T-SQL / Powershell
replication, mirroring, AlwaysOn Availability Groups
query optimisation and execution plans
Windows Server and vSphere administration
educated or relevant professional certification
of delivering exceptional customer service both internally and externally within
an IT service environment
planning and organisational skills; able to establish efficient and appropriate
plans for self and others, adapting quickly and effectively to unexpected
changes whilst still ensuring objectives are met
service; must understand and respond to customer needs (internal and external)
and exceed expectations where possible.
and team working; must work co-operatively with others to achieve a common goal
and communicate information in a clear, concise and accurate manner.
If you wish to apply for the role, please e-mail your CV to email@example.com stating your current salary and a brief summary outlining your suitability for the role or apply now by hitting the button below.
If you require any further information please contact our Human Resources department via firstname.lastname@example.org
Statement to Third Party Agencies
To ALL recruitment agencies: We only accept CV's from agencies on the Zonal group preferred supplier list. Please do not forward resumes to our applicant tracking system, any Zonal group employees, or any Zonal office. Zonal is not responsible for any fees or charges associated with unsolicited CV's.