Business Analyst

  • Location: Edinburgh with travel
  • Pay: Competititve salary and Great Benefits
  • Apply By: Wed, 31 Jan 2018

To analyse, document and propose solutions for the affected business area and to prepare requirement specification documents. To liaise with business managers and low-level users to understand and document business requirements across affected business areas. To work with business owners and delivery work streams to develop optimal solutions. To assist in the preparation of user stories and engaging in conversations to facilitate an agile development process. To develop complete and accurate business models including process, data and organisation.

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Main Duties

Essential Skills

Business Analysis experience in an Agile software development environment with
a minimum of 3 years of practical experience.

evidence of analysing and documenting complex business processes.

experience writing requirements specifications & user stories for complex
B2B software applications.

End to end
experience of the project lifecycle (waterfall and agile).

Proven experience
interacting directly with end users, conducting interviews and workshops.

Ability to construct
and deliver professional customer presentations

of understanding the underlying issues in complex problems, and considering
the bigger picture when proposing solutions

Results orientated
with excellent communication and interpersonal skills.

Good technical
background required; is able to understand complex technical requirements and

An understanding of
the uses, development of and analysis required for Software APIs

Excellent analytical

Planning and
organisational skills; able to establish efficient and appropriate plans for self and
others and adapt quickly and effectively to unexpected changes whilst still
ensuring objectives are met.

Customer service;
understands and responds to customer needs (internal and external) and exceeds
expectations where possible.

Communication and
team working; works co-operatively with others to achieve a common goal and
communicates information in a clear, concise
and accurate manner.

Problem solving and
decision making; analyses information appropriately in order
to find best solutions and takes a balanced view to reach logical conclusions
and make relevant decisions.

Commercial and
organisational focus; demonstrates
understanding of overall business and commercial issues
facing company.

Commitment to
results; is committed to obtaining results through
taking responsibility, demonstrating a positive attitude and ensuring quality
and attention to detail built into work.

Preferred Skills

Knowledge of EPOS
systems and/or hospitality industry would be an advantage.

Use of UML modelling

Have experience in
software with a consumer focus.

Have experience of consumer
engagement applications.


The Software
R&D Department is a dynamic department consisting of a number of teams,
the size and composition of which may alter according to project demands.
Project requirements may involve movement between teams, and varied

Contact Us

If you wish to apply for the role, please e-mail your CV to stating your current salary and a brief summary outlining your suitability for the role or apply now by hitting the button below.

If you require any further information please contact our Human Resources department via

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To ALL recruitment agencies: We only accept CV's from agencies on the Zonal group preferred supplier list. Please do not forward resumes to our applicant tracking system, any Zonal group employees, or any Zonal office. Zonal is not responsible for any fees or charges associated with unsolicited CV's.