Helpcentre Analyst

Do you want to join a successful Scottish family owned tech business near the centre of Edinburgh?
Do you have experience working in the Hospitality industry?
Do you have awesome customer service skills?
Do you have the drive and passion to learn how stuff works?

If you can answer YES to the above then we want YOU to join and grow our team of 50+ analysts in our technical Service desk.

Service Operations Manager

Responsible for managing all activities in respect of the Help Centre operations. To ensure that the customers’ satisfaction and SLA are maintained to the highest level.