OVERALL PURPOSE OF THE JOB
Working within a small dedicated team providing high availability, administration and monitoring of Zonal hosted and SaaS systems based across internal and external data centres.
= Installation, configuration, and support of Zonal’s highly available SaaS web infrastructure
= Providing insight into service health, identification, and resolution of issues through middleware expertise and proactive monitoring
= Automation, deployment, and configuration management
SKILLS, KNOWLEDGE & EXPERIENCE
= 4 years’ experience administering highly available public facing web infrastructure, either public cloud or on premise
= Demonstrable scripting ability and task automation
= Strong Windows / Linux administration skills
= Networking concepts and protocols
= Experience in all or some of the following
§ Application delivery, web traffic management, WAF
§ Microservices or containerisation
§ Multi-site operations
§ Infrastructure as code / deployment
§ Caching, Message Queues
§ Application level monitoring
= Influencing change and development team collaboration
= Degree educated or relevant professional certification
The Managed Services team sits within the Technical Services Department reporting to the Director of Technical Services.
This role is office based and with working hours of Monday to Friday 9am – 5pm. Some flexibility in working hours may be required for infrastructure changes or deployments.