Main Duties And Responsibilities
Translation of product strategy from mid to long
term vision and objectives into product initiatives and prioritised activities,
creating a short- to mid-term product roadmap.
Creating feature lists in Aha and mapping them
to product, product line and group-wide objectives.
Balance development of strategic features
(including NFRs), customer requests and technical work.
Review Ideas Portal submissions against short to
medium term strategic roadmaps.
Liaise with Delivery with regards inclusion of
technical debt and other quality-related development.
Manage the feed of features and requirements
Where appropriate, document feature
descriptions, requirements and acceptance criteria.
Plan content and target dates of releases.
Close interaction with the Delivery team and,
where appropriate, the BA to ensure requirements are documented and understood.
Reporting on progress of product development
against strategic objectives.
Provide product-specific feedback to Product
Manager to assist with future strategic direction.
Documentation of products and releases, for
marketing, training and technical purposes.
Provision of status and planning communication
to internal stakeholders.
Participation in pre- and immediate post-sale
activities where product change is
Management of New Product Introduction (NPI)
process for new products and new
features within the scope of Product Owner’s field.
Maintaining relationships with key departments,
especially Delivery, AM, PST, Sales and HC within the scope of their product(s).
SKILLS, KNOWLEDGE & EXPERIENCE
Product ownership, product management or
business analysis experience.
Ability to multi-task, balancing customer, product
strategy and technical priorities required to deliver an excellent product.
A technical brain with a sound commercial
Innovative mind with a flair for product
management including usability, efficient design, rich functionality and technical
excellence, through conception, iteration and enhancement.
Excellent people skills with an ability to
present to and influence a wide range of internal and external stake holders,
from junior to senior, including board level.
A problem solver – always able to find a way to
get something done.
An eye for detail but an eye on the wider
Comfortable negotiating through conflict.
Strong planning and organisational skills.
A team player, able to work cooperatively with
others to achieve a common goal.
A keen interest in new and disruptive
Self-motivated and driven.
Experience in the hospitality industry.
Understanding of consumer payments.
The role will demand close interaction with key Zonal
departments including Sales, Account Management, Project Services, Development
and Help Centre.
The role will also involve significant interaction with
existing and prospective customers, and will require travel and overnight stays
from time to time.
The role is based at Zonal’s [PRODUCT-DEPENDENT] offices and it is expected that the majority of
working hours will be at these offices.