Product Owner

 
Main Duties And Responsibilities

Translation of product strategy from mid to long term vision and objectives into product initiatives and prioritised activities, creating a short- to mid-term product roadmap.
Creating feature lists in Aha and mapping them to product, product line and group-wide objectives.
Balance development of strategic features (including NFRs), customer requests and technical work.
Review Ideas Portal submissions against short to medium term strategic roadmaps.
Liaise with Delivery with regards inclusion of technical debt and other quality-related development.
Manage the feed of features and requirements into TFS.
Where appropriate, document feature descriptions, requirements and acceptance criteria.
Plan content and target dates of releases.
Close interaction with the Delivery team and, where appropriate, the BA to ensure requirements are documented and understood.
Reporting on progress of product development against strategic objectives.
Provide product-specific feedback to Product Manager to assist with future strategic direction.
Documentation of products and releases, for marketing, training and technical purposes.
Provision of status and planning communication to internal stakeholders.
Participation in pre- and immediate post-sale activities where product change is required.
Management of New Product Introduction (NPI) process for new products and new features within the scope of Product Owner’s field.
Maintaining relationships with key departments, especially Delivery, AM, PST, Sales and HC within the scope of their product(s).

SKILLS, KNOWLEDGE & EXPERIENCE

Essential

Product ownership, product management or business analysis experience.
Ability to multi-task, balancing customer, product strategy and technical priorities required to deliver an excellent product.
A technical brain with a sound commercial understanding.
Innovative mind with a flair for product management including usability, efficient design, rich functionality and technical excellence, through conception, iteration and enhancement.
Excellent people skills with an ability to present to and influence a wide range of internal and external stake holders, from junior to senior, including board level.
A problem solver – always able to find a way to get something done.
An eye for detail but an eye on the wider picture.
Comfortable negotiating through conflict.
Strong planning and organisational skills.
A team player, able to work cooperatively with others to achieve a common goal.
A keen interest in new and disruptive technologies
Self-motivated and driven.

Desirable

Experience in the hospitality industry.
Understanding of consumer payments.

Additional Information

The role will demand close interaction with key Zonal departments including Sales, Account Management, Project Services, Development and Help Centre.

The role will also involve significant interaction with existing and prospective customers, and will require travel and overnight stays from time to time.

The role is based at Zonal’s [PRODUCT-DEPENDENT] offices and it is expected that the majority of working hours will be at these offices.

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